Fireflies.ai is an AI meeting assistant that records, transcribes, and summarizes meetings across any conferencing platform.
✓ Pros
- Works across Zoom, Teams, Meet, Webex, and phone calls
- Powerful search across all meeting transcripts
- CRM integrations push action items to Salesforce/HubSpot
- GraphQL API available on Business plan
✗ Cons
- Free plan storage limits fill quickly for active users
- Transcription accuracy lower than dedicated STT APIs
- Privacy concerns with bot recording all meetings
| Free tier | ✓ Free tier |
| Pricing model | subscription |
| Price (Pro) | $10 USD |
| Features | |
| Languages | en |
| API | ✓ Available Docs ↗ |
| Pricing Plans | Free$0/moLimited storage, 800 min transcription Pro$10/user/moUnlimited transcription, AI summaries Business$19/user/moVideo recording, analytics, API EnterpriseCustomSSO, custom data retention, SLA |
| Platforms | |
| Integrations | Zoom, Teams, Google Meet, Salesforce, HubSpot, Slack, Zapier, Notion |
| Homepage | https://fireflies.ai |
AI Commentary
Fireflies.ai stands out for its breadth of integrations—pushing meeting summaries and action items directly into CRM systems, project management tools, and Slack. Its cross-platform recording bot covers virtually every major conferencing platform. The GraphQL API on Business plans enables custom workflows that competitors like Otter.ai cannot match. Accuracy on technical content or non-native speakers remains a known limitation.