Fireflies.ai vs Otter.ai
Meeting & Editing
| F Fireflies.ai | O Otter.ai | |
|---|---|---|
| Free tier | ✓ Free tier | ✓ Free tier |
| Pricing model | subscription | subscription |
| Price | $10 (Pro（年払）) | $8.33 (Pro（年払）) |
| Features | ||
| Languages | en | en, ja, zh, fr, de, es |
| API | ✓ Available Docs ↗ | ✓ Available Docs ↗ |
| Homepage | Fireflies.ai ↗ | Otter.ai ↗ |
| Pricing Plans | Free$0/月文字起こし無制限、保存はチームで400分、AI要約は制限付き Pro$10/ユーザー/月年払。月払いは$18。文字起こし無制限、保存は1席8,000分 Business$19/ユーザー/月年払。月払いは$29。保存無制限、複数言語モード、チーム分析 Enterprise$39/ユーザー/月年払のみ | Basic$0/月300分/月、1会議30分まで Pro$16.99/月年払は月$8.33。1,200分/月、1会議90分まで Business$30/ユーザー/月年払は月$19.99。会議は無制限（1会議4時間まで）、取り込みファイルは6,000分/月 Enterprise要問合せAPI・Webhookはこのプランのみ |
| Platforms | ||
| Integrations | Zoom, Teams, Google Meet, Salesforce, HubSpot, Slack, Zapier, Notion | Zoom, Google Meet, Microsoft Teams, Salesforce, Slack, Dropbox |
- Unlimited transcription on every plan, including Free
- API access is listed on the Free plan, so integrations can be tested before paying
- Integrations send summaries and action items to CRM, task and chat tools
- Search across all recorded meetings plus the AskFred assistant
- Free plan stores only 400 minutes per team, so old meetings must be cleared
- Languages other than English are largely labelled beta
- Multi-language Mode and team analytics require Business
- Monthly billing costs much more than annual, and Enterprise is annual-only
- Bot joins Zoom, Google Meet and Teams calls from the calendar and transcribes live
- Desktop app on Mac and Windows can record meetings without a visible bot
- Otter AI Chat answers questions across past meetings
- Japanese is among the supported transcription languages
- Transcription is limited to six languages
- Free plan caps each conversation at 30 minutes and Pro at 90 minutes
- Public API and webhooks are available only on Enterprise
- Business still limits imported audio/video files per month
Our Verdict
- Notes need to leave the tool. A GraphQL API and CRM integrations push action items into Salesforce or HubSpot.
- You need phone calls covered as well as Zoom, Teams, Meet and Webex.
- The free tier is generous at 800 minutes, against 300 minutes a month on Otter.
- You want to read a live transcript during the call.
- You want the cheapest personal option: Pro is $8.33/month billed annually ($16.99 monthly) for 1,200 minutes.
- You want shared notes with highlights and comments.
Overview
Fireflies suits teams that want meeting notes to flow into other tools: integrations push summaries and tasks into CRMs, project tools and chat, and a GraphQL API is listed even on the free plan. Transcription itself is unlimited on every plan; what separates the tiers is storage, AI summaries and admin features. Free keeps only 400 minutes per team, Pro 8,000 minutes per seat, Business is unlimited. Language support is the caveat: the plan card claims 100+ languages, but the FAQ calls English primary and most others beta, and Multi-language Mode needs Business. Enterprise is billed annually only.
Otter suits individuals and small teams who want a bot to sit in Zoom, Meet or Teams calls and hand back a transcript, summary and action items without setup. A desktop app can also record without a bot joining. Transcription covers English, Spanish, French, German, Japanese and Chinese. The free and Pro plans cap both monthly minutes and the length of a single conversation, so long meetings push users to Business. Programmatic access is the main dividing line: the public API and webhooks are offered only to Enterprise workspaces, so smaller teams rely on built-in integrations.
