Fireflies.ai vs Loom
Meeting & Editing
| F Fireflies.ai | L Loom | |
|---|---|---|
| Free tier | ✓ Free tier | ✓ Free tier |
| Pricing model | subscription | subscription |
| Price | $10 (Pro) | $15 (Business) |
| Features | ||
| Languages | en | en |
| API | ✓ Available Docs ↗ | ✓ Available Docs ↗ |
| Homepage | Fireflies.ai ↗ | Loom ↗ |
| Pricing Plans | Free$0/moLimited storage, 800 min transcription Pro$10/user/moUnlimited transcription, AI summaries Business$19/user/moVideo recording, analytics, API EnterpriseCustomSSO, custom data retention, SLA | Starter$0/mo25 videos, 5 min/video limit Business$12.50/user/moUnlimited videos, custom branding, analytics Business + AI$16/user/moAI summaries, filler word removal, clips EnterpriseCustomSSO, SCIM, advanced security |
| Platforms | ||
| Integrations | Zoom, Teams, Google Meet, Salesforce, HubSpot, Slack, Zapier, Notion | Slack, Notion, Jira, GitHub, Salesforce, HubSpot, Atlassian |
- Works across Zoom, Teams, Meet, Webex, and phone calls
- Powerful search across all meeting transcripts
- CRM integrations push action items to Salesforce/HubSpot
- GraphQL API available on Business plan
- Free plan storage limits fill quickly for active users
- Transcription accuracy lower than dedicated STT APIs
- Privacy concerns with bot recording all meetings
- Frictionless screen + camera recording with one click
- AI-generated summaries, chapters, and transcripts
- Viewer reactions and comments drive async collaboration
- Chrome extension and desktop apps for all platforms
- Free tier limited to 25 videos and 5 minutes each
- Primarily async—not designed for live recording/editing
- AI features only on paid plans
AI Commentary
Fireflies.ai stands out for its breadth of integrations—pushing meeting summaries and action items directly into CRM systems, project management tools, and Slack. Its cross-platform recording bot covers virtually every major conferencing platform. The GraphQL API on Business plans enables custom workflows that competitors like Otter.ai cannot match. Accuracy on technical content or non-native speakers remains a known limitation.
Loom popularized async video messaging in the workplace and remains the category leader following Atlassian's acquisition. Its AI features—automatic summaries, chapters, and filler word removal—reduce the time burden on both sender and viewer. The developer API enables embedding Loom recordings in internal tools. The 5-minute free tier cap is a frequent friction point for new users evaluating the product.